Contact Us

Fastest response

Need help with an order, product issue, troubleshooting, or technical support?

Please create a Support Ticket using the link below (instead of emailing Sales). This routes your request directly to Customer Care, captures the right details up front, and helps us respond faster and more accurately.

Create a Support Ticket

Create a Support Ticket for Order Updates, Technical Support, Troubleshooting, or Product Issues.

Why tickets are faster than email

Organized intake (order #, product/model, issue type, photos/files, etc).
Correct routing to the right specialist.
Reduced spam risk (emails have higher risk of getting caught in spam folders)
More efficient follow-up and quicker resolution than emails.

Sales

Sales & Pre-Purchase

For quotes, pre-purchase questions, lead time inquiries, Purchase Orders (POs), and Vendor Application requests

Email: sales@dtgpro.com
Phone: 626.377.4189 | 855-350-1999

If you already placed an order and need an update or help, please use the Support Ticket link above. Support inquiries sent to sales@dtgpro.com may receive a slower response, as the Sales email is prioritized for pre-purchase and quoting.

Self-serve resources

Forum & Guides

Many common questions are already answered in our resources:

If you still need help after checking resources, the fastest path is to Create a Support Ticket.

Order status

Checking on an order?

You should receive an order confirmation email immediately after placing your order.
You will receive follow-up communication regarding lead time and (if applicable) training/onboarding scheduling.
You will receive a tracking email once your order ships.

Please check your spam/junk folder if you do not see confirmation and/or tracking emails.

Need an update or help? Do not email Sales—please submit a ticket here: Support Ticket Link.