Shipping And Warehouse Pickup Information

BAI Embroidery Machine Warehouse Pickup Locations

BAI Embroidery Machines maintains a large warehouse network in the United States, Canada, the United Kingdom, and Mexico. Machines are normally shipped from the nearest available warehouse, and customers who prefer to pick up may be able to arrange warehouse self-pickup after their order is confirmed.

Shipping From The Nearest Available Warehouse

DTGPRO customers purchasing select BAI embroidery machines may have the option to ship from the nearest available warehouse or arrange a pickup from an assigned warehouse location. This can help reduce transit time and may be useful for customers who have their own truck, trailer, SUV, or freight carrier.

BAI has set up 10+ warehouse locations across key regions, including the United States, Canada, the United Kingdom, and Mexico. Inventory and pickup eligibility can vary by model, warehouse, and order status.

Important: Warehouse pickup is not automatic. Customers must complete the order process online, pay for their order, and will then receive the required Bill of Lading or pickup paperwork, and confirm the pickup appointment before going to the warehouse. Warehouses are used for storage and shipping and are not showrooms. Offline payment at the warehouse is not supported.
BAI embroidery machine warehouse pickup map
BAI warehouse map shown for general reference only. Final pickup warehouse, inventory availability, pickup paperwork, and appointment details must be confirmed before dispatching a vehicle or carrier.

How BAI Self-Pickup Works

Below is the general pickup process. Final pickup instructions depend on your order, machine model, warehouse assignment, and whether you are picking up personally or using a freight carrier.

Step 1

Choose The Nearest Warehouse And Check Inventory

Before pickup, confirm that your intended BAI embroidery machine model is available at the warehouse assigned to your order. Inventory status can vary by model and location.

Step 2

Place The Order And Confirm Payment

Submit your order and complete the required payment process online or via your sales rep (contact us at sales@dtgpro.com). After order confirmation, the pickup or shipping process can be coordinated according to the order sequence and warehouse availability.

Step 3

Receive Your BOL Or Pickup File

The Bill of Lading or pickup file is required for warehouse release. This document may be sent by email after the order is processed. Do not go to the warehouse without your required pickup paperwork.

Step 4

Bring The Right Vehicle Or Carrier

Choose the appropriate pickup vehicle based on the packaged size of the machine. A truck, trailer, SUV, or freight carrier may be required. Confirm loading requirements in advance.

Pickup Vehicle Notes

Warehouse Pickup Locations

The locations below are provided for customer convenience. Pickup availability must be confirmed before travel.

USA Warehouse

Los Angeles / Rancho Cucamonga, California

  • Address: 8715 Boston Place, Rancho Cucamonga, CA 91730
USA Warehouse

Woodland, California

  • Address: 550 North Pioneer Ave., Suite 400, Woodland, CA 95776
USA Warehouse

Atlanta / Pendergrass, Georgia

  • Address: 502 Valentine Industrial Parkway, Suite 200, Pendergrass, GA 30567
USA Warehouse

Houston, Texas

  • Address: 7207 N Loop E, Houston, TX 77028
USA Warehouse

Linden, New Jersey

  • Address: 1600 Lower Rd, Linden, NJ 07036
USA Warehouse

Whitestown, Indiana

  • Address: 6350 Commerce Dr, Suite 100, Whitestown, IN 46075
USA Warehouse

Lakeland, Florida

  • Address: 2025 W Memorial Blvd, Suite 200, Lakeland, FL 33815
USA Warehouse

Chicago / Woodridge, Illinois

  • Address: 1433 Internationale Pkwy, Woodridge, IL 60517
Canada Warehouse

Vancouver / Richmond, British Columbia

  • Address: Unit 189-6355 Graybar Road, Richmond, B.C. V6W 1H6
Canada Warehouse

Toronto / Etobicoke, Ontario

  • Address: 160 Carrier Drive, Etobicoke, ON M9W 0A9
UK Warehouse

Birmingham / Wolverhampton, United Kingdom

  • Address: Yuefeng Limited, Units 3 Pantheon Park, Wednesfield Way, Wolverhampton, WV11 3DS
Mexico Warehouse

Cuautitlan, Mexico

  • Address: Contact your sales representative for Mexico warehouse pickup information.

Before You Go

Need Help Coordinating A BAI Pickup?

DTGPRO can help you confirm pickup eligibility, warehouse assignment, pickup paperwork, inventory status, and the best pickup method for your BAI embroidery machine order.