BAI Embroidery Machines maintains a large warehouse network in the United States, Canada, the United Kingdom, and Mexico. Machines are normally shipped from the nearest available warehouse, and customers who prefer to pick up may be able to arrange warehouse self-pickup after their order is confirmed.
DTGPRO customers purchasing select BAI embroidery machines may have the option to ship from the nearest available warehouse or arrange a pickup from an assigned warehouse location. This can help reduce transit time and may be useful for customers who have their own truck, trailer, SUV, or freight carrier.
BAI has set up 10+ warehouse locations across key regions, including the United States, Canada, the United Kingdom, and Mexico. Inventory and pickup eligibility can vary by model, warehouse, and order status.
Below is the general pickup process. Final pickup instructions depend on your order, machine model, warehouse assignment, and whether you are picking up personally or using a freight carrier.
Before pickup, confirm that your intended BAI embroidery machine model is available at the warehouse assigned to your order. Inventory status can vary by model and location.
Submit your order and complete the required payment process online or via your sales rep (contact us at sales@dtgpro.com). After order confirmation, the pickup or shipping process can be coordinated according to the order sequence and warehouse availability.
The Bill of Lading or pickup file is required for warehouse release. This document may be sent by email after the order is processed. Do not go to the warehouse without your required pickup paperwork.
Choose the appropriate pickup vehicle based on the packaged size of the machine. A truck, trailer, SUV, or freight carrier may be required. Confirm loading requirements in advance.
The locations below are provided for customer convenience. Pickup availability must be confirmed before travel.
DTGPRO can help you confirm pickup eligibility, warehouse assignment, pickup paperwork, inventory status, and the best pickup method for your BAI embroidery machine order.